Copyright complaints (DMCA)

Last updated: October 24, 2026

Send copyright complaints and counter-notifications to hello@pixondeck.com, addressed to PixOnDeck Copyright Support. This process covers user-uploaded images, prompts, generated outputs and other material hosted on or made available through PixOnDeck.

1. Submitting a copyright complaint

1. Your physical or electronic signature, as the copyright owner or a person authorized to act for them.
2. Identification of the copyrighted work, or a representative list if the notice covers multiple works at one online site.
3. Identification of the allegedly infringing material and its exact PixOnDeck URL or other information sufficient for us to locate it.
4. Your name, postal address, telephone number and email address.
5. A statement that you believe in good faith that the disputed use is not authorized by the copyright owner, their agent or the law. Consider applicable exceptions, including fair use, before submitting.
6. A statement that the notice is accurate and, under penalty of perjury, that you are authorized to act for the owner of the exclusive right allegedly infringed.

2. How we handle complaints

We review notices promptly, may request missing information, and remove or disable access to material when warranted. Where possible and lawful, we notify the affected user and explain the counter-notification process. We may share the notice and necessary contact details with that user to resolve the claim; do not include unrelated sensitive information.

3. Counter-notifications

If your material was removed or access was disabled by mistake or misidentification, email a counter-notification containing:

1. Your physical or electronic signature.
2. Identification of the removed material and the location where it appeared before removal or restriction.
3. A statement under penalty of perjury that you believe in good faith the removal or restriction resulted from mistake or misidentification.
4. Your name, postal address and telephone number, plus a statement consenting to the jurisdiction of the US Federal District Court for the district in which your address is located (or, if outside the United States, any judicial district in which PixOnDeck may be found), and accepting service of process from the original complainant or their agent. Please also provide an email address.

We forward a valid counter-notification, including its contact information, to the original complainant. Where the DMCA procedure applies, we restore the material or access between 10 and 14 business days after receiving it unless we first receive notice that the complainant has filed a court action seeking to restrain the alleged infringement. Other lawful grounds for restricting content remain applicable.

4. Repeat infringement and misuse

We terminate the accounts of repeat infringers in appropriate circumstances and may restrict serious violations. Knowingly making a material misrepresentation in a notice or counter-notification may result in legal liability. This process does not limit rights or remedies under applicable law.